HK Securities places great importance on the level of customer service that it provides. The support that we offer our clients is maximised through a mix of personalised service and a unified business framework which allows clients to access our entire organisational network.

Unlike the growing trend in many larger organisations, we strive to deliver our services at an individual level. The result is that you are able to build up a working relationship with your adviser enabling more productive communications and decision making. All of our Client Advisers are specially trained and qualified to meet stringent industry standards. They are experienced in a wide range of sharemarket areas and can provide you with a variety of investment solutions.

Amongst the key drivers behind HK Securities superior customer service levels are its systems and technology infrastructure. Our computer and trading systems feature some of the most modern and innovative mechanisms in the market today allowing us to generate fast, reliable output.

In addition, management places a high level of importance on the continuous development of the company’s infrastructure with a view to remaining at the forefront of market related information technology.